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Eleven years ago, we learned that every email we sent, every chat message, phone call, and document shared in the cloud was accessible to intelligence agencies of the United States and allied countries. This became known after Edward Snowden leaked thousands of documents from the U.S. National Security Agency (NSA) published in some of the world’s most important media outlets. This column will recall some of the key facts of this story and reflect on what has changed since then.

Thinking about the future of work, and especially of work mediated by digital platforms, has never been as hopeless as it is today. The promise and threats of automation, the precarization of old forms of work – creative and cultural, for example – and the creation of new forms of digital work in slave-like conditions – all contribute to this scenario.